Contact 

Welcome!  Email me and I'll get back to you as soon as possible.  In the meantime, if you have general lost cat questions,  I encourage you to consult my FAQ.  

I look forward to working with you to help bring peace back to your home! 

Jenne Mundy

 

Please select one of the following:
Name
Name
Name of Cat
Name of human guardian
Name of human guardian
Please provide a brief summary of your cat's disappearance. If you wish to make an appointment for a behavioral consultation, tell me what's happening and how long it's been a problem.
Address *
Address
Please provide the address of the last place your cat was seen (if applicable):
Phone
Phone
Date
Date
When was the date your cat went missing? (if applicable)


San Antonio, TX
USA

(210) 535-3875

Jenne Mundy is a cat behaviorist and lost pet detective with over thirteen years of experience finding lost cats.  She has clients all over the world and has assisted in the recovery of over a thousand lost cats.  Ms. Mundy also coaches cats and their human companions with behavioral training so they can live together in peace and harmony.  

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FAQ

What is a cat profiler? 

How did you become a cat profiler? 

Why do you do this?

How does the profiling process work? 

What techniques do you have for locating lost cats? 

Where are your clients located?

What is your success rate?

How do you communicate with your clients? 

Are cats different from each other? 

Where will my kitty go?

Where will he hide?

Does my kitty remember me?

Is my kitty terrified?

Does my kitty want to come home?

Everyone says that my kitty “ran away” or “wandered off”.  Is this true?

Does he want to live somewhere else?

Why won't my cat come home?

Are there any cats who will just come home by themselves?

Why won't my kitty answer me when I call?

Why do some cats hide from their owners and some cats don't?

 

What is a cat profiler? 

A cat profiler is a detective who helps owners recover their missing kitties.  Just like behavioral or even criminal profiling, only with cats. 

How did you become a cat profiler? 

I became the cat profiler by mistake!  I used to have a regular nine to five job.  Then in January of 2003 my tortoisehell kitty Katka got outside late one night.  I went nuts trying to find her.  I did everything wrong and after a few weeks of no sightings my family and friends thought I had totally gone insane.  But that cat was everything to me; I loved her, how could I give up on her?  So I kept hunting.  I wound up learning how lost cats behave. By that time I had lost my job because I was spending so much time hunting cats and helping strangers online find their cats. Since then it’s been one amazing ride. 

Why do you do this?

I love cats and I love to help people.  I also get to talk to people about their kitties all day long.  I get to see photos of their kitties.  I get to hear about their lives, their likes and dislikes, their hunting preferences, their favorite toys.  Every cat is so special, and every bond between human and owner is so beautiful.  And the joy when a cat is reunited with his family is just indescribable.  We feel total victory and euphoria.  Life doesn’t get any better than this.  

How does the profiling process work? 

The profiling process starts with a detailed history.  I need to know everything I can about each cat’s personality, his behavior, his environment, and the circumstances of his disappearance.  If we understand a cat’s behavior in his past, we can predict how he will behave in the future.  Cats always have a plan.  It’s my job to figure out what that plan is. 

What techniques do you have for locating lost cats? 

The techniques I use are based on what is appropriate for each particular cat in each unique circumstance.  What works for one cat might not work for another.  What works for one family working as a team to recover their kitty might not be possible for a single mother’s schedule when she has to work and take care of her kids as well as search for her missing kitty.  Every case is different. 

Where are your clients located?

My clients are located all over the world.  As long as we can communicate with phone, email, or Skype and in English, we’re good to go. 

What is your success rate?

I’m a consultant, so I give advice.   I’m there to coach, cheerlead, support, instruct, and walk my clients through the process.  But in the end, they have to do the work.  My strategies are effective.  I have a 100% success rate with every lost cat case that I’ve been personally involved with since day one.  

Behavioral modification takes time and effort.  Results are dependent on many factors:  client follow-through and the cat’s environment to name a few.  It’s not easy making changes to routines that have been ingrained over time.   But if you and your family are committed to the strategies for behavioral modification, you are setting your cat up for long-term success. 

How do you communicate with your clients? 

I mostly communicate with my clients by email or by phone.  International calls are usually handled through Skype although the time difference with the Middle East, Asia and Australia makes that more difficult.  Some clients prefer email over phone.  Some prefer to talk only by phone.  I try to do whatever my clients are comfortable with.  For most of them this is one of the most stressful events in their lives.  I want to do everything within my power to make it easier for them.

Are cats different from each other? 

Every cat is a unique and distinct personality shaped by his experiences and personality just as a human is. 

Where will my kitty go?

The first place he will go is away from the danger. He will find the nearest possible shelter and stay there until the danger has passed. Cats don't keep running just because they're terrified. They don't run miles and miles away. They don't go far at all – usually not further than a few blocks away.

Cats always have a plan for everything. They never do anything without a reason. Their first concern is for their own survival. This is a primal, basic instinct. It is more powerful than anything. It overrides everything else in your cat's head. Do not feel that your kitty loves you any less because he is following this need. 

Where will he hide?

It is likely that he will choose the closest possible shelter that gives him a lot of options for escape. Cats think ahead: they like lots of exits. If given the choice, a traumatized cat most likely won't choose to hide in an enclosed space. He will go to location where there are many opportunities for escape should he need it. First rule when you are terrified and running for your life is that you give yourself many escape routes. Cats are experts at this trick.

Cats are brainy creatures. The stubbornness that frustrates you whenever it comes time to drag them to the vet or force them to do something they disapprove of is the same stubbornness that will serve them well during this adventure in the outside world. Be thankful for it. 

Does my kitty remember me?

Of course! But he's pretty busy right now. Thinking about you is a distraction.

I heard a General talk once about the thoughts that go through a soldier's mind during battle. He said that it is part of their training to put the thoughts of loved ones aside during combat. I imagine kitties do the exact same thing: they put those thoughts aside for the moment and concentrate on surviving.

Surviving isn't easy. It will take all of your kitty's skill. Don't feel snubbed. Feel lucky – it means that he's doing a good job. The better he is at surviving means that you're more likely to recover him healthy and unharmed!

Is my kitty terrified?

Cats aren't humans, and they don't feel human emotions. They don't feel fear the way humans do. When your kitty is faced with this traumatic situation, his priority is survival, not fear. He won't waste any of his time being terrified. This is a natural animal response that will keep him alive.

Right now your kitty is busy absorbing his new environment. There's a lot to assimilate out there!

I know it's extremely difficult to refrain from projecting your own fears onto what you feel your kitty might be feeling. It's terrible knowing that he's naked to the elements out there – the cold, the rain, the snow, the wind, or the heat.

But take comfort in this: cats don't think about any of this the way humans do. Cats don't associate emotions with facts. They don't feel the rain and snow and get depressed or upset. They just feel cold – and then they do what they can to remedy the situation. If it's raining, they find a way to avoid being wet. They don't waste a lot of time being sad because it's raining.

Your kitty has strength and resources beyond your understanding. Have faith in him!

Does my kitty want to come home?

Yes!!! Of course! All cats behave differently. Some kitties even call out to their owners when a few days have gone by. For the first few days, they lie low and wait for the danger to pass. When they start to feel more confident in their environment, some kitties meow. It's the strangest thing – you can be calling your kitty, and suddenly you'll hear him answer tentatively, but you won't be able to tell where it's coming from. Your kitty might be too afraid to come out from undercover, but he might be able to work up the courage to give a meow.

Kitties have a need to come home, but most of them just can't cross that threshold. Then once they've been out there for a while, they get so practiced at surviving the day to day work of the outside world that it becomes their new routine and their new territory – and it becomes harder and harder for them to leave it.

Displaced cats focus primarily on surviving. They don't have time to spend pining over their owners or their housemates. This does not mean that they have stopped loving you. It means that they are doing their job: they are staying alive.

 Everyone says that my kitty “ran away” or “wandered off”. Is this true?

Unfortunately, a lot of people think this. Cats have some bogus stereotype that they're the Happy Wanderers of the animal kingdom. This isn't even remotely true. Cats live and die by their territories. Their territories are always in flux, and always negotiable -- meaning that cats share their territories with other animals. Several cats' territories can overlap. The lines where two cats face off might be a battle that takes place on a daily basis. These battles can often be fun for the kitties involved -- especially when the cats are owned kitties and they are squaring off more for exercise and entertainment than for survival.

The point is this: cats simply don't just run away like Snoopy with their luggage on a stick. They will fight for the land they own, and if they lose, they will move to the closest land possible, and then they'll stay there. 

Does he want to live somewhere else?

Your cat wants to LIVE. He's going to survive wherever he can until you figure out a way to bring him home. This is a two-man exercise – you can't depend on him don't all the work! His job is to take care of himself. Your job is to find him and help him come home.

Why won't my cat come home?

If your kitty has been displaced, he has been forced away from his territory and is now surviving in a new one. There was something that forced him away from your territory: some kind of traumatic event. Now that he is in his new territory, he knows that he is doing okay – he's alive and he's safe, and he's not going to take any risks that might get him hurt.

Everything that happens depends on who your kitty is. Every kitty behaves differently because every kitty is unique. Some kitties are easy-going, and some kitties just – aren't!

Are there any cats who will just come home by themselves?

Yes. Sometimes kitties who are stuck somewhere are gone for a few days or even for a few weeks before they are freed again when someone opens a garage door – and when that happens, they will show up at their front door, tired, hungry, and thirsty, ready to come back in. Every once in a while, there is the odd cat who will seem to turn up on his own – and no one seems to know what that cat was doing while it was missing. However, the chances that your cat will come home on his own are NOT high, and so you MUST work towards going out and getting him. If you sit back and wait for him, you are gambling with his life. You are risking his future. What if he's sick or injured somewhere? What if he's stuck and he needs your help to escape? What if he's been forced away from his own territory and he needs your help to get back? Don't waste valuable time waiting for him to turn up when you could be searching. 

Why won't my kitty answer me when I call?

When cats are forced away from their own territories, they suffer a huge trauma. Your cat's behavior under stress could very likely be that he will NOT answer you -- no matter how close he is hiding or no matter how long you have owned him. It is a concept that is difficult for owners to understand at first -- it goes against all human logic, so it seems completely illogical and therefore impossible.

Think of it like this: If he has been outside with you in the past during an unstressful time, he has felt safe and protected. He will behave accordingly. Now that he is alone and frightened, his first priority is survival. He will not answer you when you call him. If he makes a sound -- a movement or a meow to let you know that he is there -- he is announcing his presence to any nearby predators in the area. All of his ancient instincts are screaming at him to keep quiet -- and to stay alive.

His first priority is to seek shelter and concealment. Most displaced kitties DO NOT MEOW even if their owners are calling from five feet away! Silence is an overwhelming instinct response for a frightened or injured cat.

After searching, calling, and receiving no answers, owners start to think that all hope is lost. They give up – not realizing that their kitties are STILL OUT THERE. The cats don't disappear just because their owners stop looking. Kitties stay nearby, and they usually become strays.

 Why do some cats hide from their owners and some cats don't?

Because no two cats are alike. Every cat is unique. Every cat has a distinctive personality that dictates his behavior.

Don't let anyone tell you that your kitty doesn't love you or trust you enough to come out from hiding. It doesn't work like that. Cats can only do what is possible for them to do. It has nothing whatsoever to do with their bond with you.